When and how do I get paid?
Owner payout dates are the 10th and 20th of each [...]
Will you notify me, and can I approve repairs before you do them?
We require owner reserves for each property we manage. These [...]
Will you use my preferred handyman or vendor for repairs?
We do have our own roster of qualified vendors; however, [...]
What are the benefits of partnering with a property management company?
We do it all for you! We handle everything from [...]
What is the process for screening and qualifying prospective tenants?
A properly vetted tenant for your home is our top [...]
What types of properties does Top Shelf manage?
Currently, we manage residential properties -- both single-family and multi-family [...]
Can you help me if I already have a tenant in my property?
Absolutely! The process of transferring existing tenants under Top Shelf [...]
Do I have visibility of tenant information, monthly income and expenses, etc.?
Absolutely! Owners will have access to all of their tenant [...]
Do you charge management fees on a vacant property?
No. We do not charge our standard monthly fee for [...]
How often will you be conducting property inspections?
A move-in and move-out inspection is included in the contracted [...]
